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Showing posts from January, 2025

Management: Concept & Function

TS 03 Unit 1 Management : Concept and Function 1.1 What is management? Management refers to the organizing and directing of human activities for attaining a definite objective. It is a process through which all the resources are organised and utilized to attain maximum efficiency.      In its broad sense , management may include the following: (i) Formulations of plan , policies and objectives, (ii) Securing men, material, machinery, money and methods for this achievement, (iii) Putting all them into operation,  (iv) Directing and motivating the men at work,  (v) Supervising and controlling their performance, and  (vi) Providing maximum satisfaction and service to employees and public at large. Features: (i) Management is a dynamic process: It includes a series of interconnected steps for achieving the business goals and objectives. It starts with planning, where objectives are set, strategies devised and resources are allocated. (ii) Efficient Performance:...

PR Services in marketing of tourism products.

TS 03 Block 6 Managerial Practices in tourism -I Unit 4 Public Relations  Q.1 Enumerate with examples the relevance of PR services in marketing of tourism products. June 2017, 20 marks. Q2. “The need for PR in a service based industry like tourism is great” , Justify with example. Dec,2017,20 marks  Public Relations Department ( 3 pages ) What is the Public Relations Department? The Public Relations Department supervises and assesses public attitudes, and maintains mutual beneficial relations and understanding between an organization and its public.It improves channels of communication and to institute new ways setting up a two- way flow to information and understanding. Need of PR in travel industry : PR plays a major role in the promotion of travel industry along with Advertising and Marketing.It builds good relationship with the company's various public by obtaining favorable publicity, building a good corporate image, and handling crisis management is...

Interpersonal Behaviour

TS 03 Block 03 U-2 Q.1. Explain Interpersonal Behavior with the help of suitable examples. Dec2015, 10 mark Interpersonal behavior is the behavior and actions that are present in human relationships.The way people communicate, and all that this entails , is considered as interpersonal behavior. It may include both verbal and non-verbal communication and non-verbal cues, like body language,facial expression, eye-to-eye contact,etc. Relating to one another via taking, or following order are verbal interpersonal behavior.IB is basically how two persons interact in any situation. It is extremely important in organizations to strengthen interpersonal behavior which will result in productive work.If trust and passion for work exist at employee level then the unity between them can achieve great results like reduction in time lag, better quality work ,and excellence in working procedures. Interpersonal skills and examples Interpersonal skills are the qualities and behavior a person uses to i...